Frequently asked questions

Pistrun is a marketplace that brings the outdoor equipment and activity rental shops around you into one app. Listings cover eight categories, from skis and snowboards to campervans, water sports and ATVs: you compare, see the price and complete the booking in the app.

Pistrun is built for iOS and Android. The app is not yet published in the stores; join the early-access list and we will tell you when it is.

Turkish, English and Russian. The language is changed inside the app and the choice is stored on the device.

The initial focus is Türkiye's ski resorts (Erciyes, Uludağ, Palandöken, Kartepe, Sarıkamış) and its summer destinations (Antalya, Fethiye, Bodrum, Çeşme, Cappadocia, Sapanca). New locations open as businesses join.

The price comes from the listing's daily rate, the duration you choose, the delivery option and any extras. Change the duration and the total recalculates instantly. When the booking is created the amount is recomputed on the server — the figure sent by the client is not trusted.

Cancellation terms are stated on each listing and confirmed during the booking step. When a facility closes because of weather, most operators offer a free reschedule.

The rental contract is between the shop and the customer, and liability for damage is set out in the listing terms. With Pistrun Protection added, damage arising from normal use is handled through the app.

A listing shows in the app only when two things hold at once: the shop has published it and an administrator has approved it. Instructor profiles pass the same review.

For renters, downloading and using the app is free. A service fee is charged on the booking amount and appears as its own line in the payment summary — there are no hidden charges.

Fill in the form on the partner page and reach us on WhatsApp or by email. Once your account is open you manage your listings, prices and bookings yourself from the admin panel.

Yes. Instructors have their own role: you manage your lesson profile, levels, languages and available days. The profile is reviewed by an administrator before it goes live.

Commission rates are managed in the app configuration and shared explicitly during the partner conversation. There is no monthly fee and no listing charge — you pay only on completed bookings.